Frequently Asked Questions
You can initiate a second opinion online through our website at any time. To begin, please create an account.
Alternatively, you can email us on id -email@example.com. A member of our care team will help guide you through the process of starting a second opinion.
You can also whatsapp us on the number provided
- When you are uncertain about the diagnosis and surgery advised by your first doctor .
- When treatment advised is risky and pleasant or complicated.
- When you have been diagnosed a rare disease .
- When your doctor is not sure himself .
- When you don’t trust your first Surgeon and if you feel that your first surgeon might be advising surgery only for financial considerations.
It usually takes 12 hrs to 5 days for proper evaluation by the concerned specialty surgeon .It will also depend on the timely receipt of all reports and investigations and all relevant information. Sometimes the surgeon giving the expert opinion might want some more information or tests, which might take time.
Generally its a good idea and usually your primary doctor will appreciate that you are playing an active part in your treatment.
- Your first surgery OPD consultation prescription .
- Your relevant lab results ,x-ray findings ,CT scan report, MRI report.
- During filling the forms you will enumerate a short medical history (family history, medication history ,etc)
- You will just have to upload the relevant reports during the filing up the forms
It depends on whether we want only one surgeon’s opinion or we want a panel of three surgeons to give the opinion.We have attractive plans and we promise it will be much cheaper than a physical visit to that same surgeon.
From time to time we have attractive discount offers
We have attractive plans starting from as low as Rs 899 .
Yes you can. The only requirement is that you should have their permission to share their medical reports or should be their legal guardian if patient is a child.
Currently, most health plans do not cover online second opinions or consultations, so patients are responsible for the cost of the second opinion.
After carefully reviewing your second opinion request and medical records, our experienced team will determine which surgical specialist is most appropriate to handle your online second opinion case. You may request a particular physician, and if possible we will try to accommodate that request, but we cannot guarantee that specialist will be assigned to your case.
Patients may ask a maximum of seven questions. This is to ensure that the expert has sufficient time to devote to each question. All questions must be finalised before we reach out to the expert to review your case, and additional questions cannot be added once your case is underway. Please note that there is no direct phone conversation with the expert, so it is important that you submit all of your questions at the start of your case.
You will receive a notification when your second opinion has been completed and is and ready for your review.
The second opinion will be in written form. After you have reviewed the second opinion, a surgerysecondopinion clinician will follow up with you by phone to address general medical questions about the information provided in the second opinion.
If you have a clarifying question about an expert’s response to one of the questions in your second opinion, and the surgerysecondopinion clinician is unable to address it, then our clinician can contact the expert to request additional clarification. Please note that we cannot guarantee that the expert will be available to answer your follow-up question(s). Any such question must be posed to the expert within five business days of when the completed second opinion was made available to you, and you may ask a maximum of three clarifying questions. Please note that you may not introduce any new questions, only clarifying questions. We can also help you to arrange a physical appointment / visit with the expert if needed.
Surgery second opinion . com is strongly committed to protecting the privacy and security of all our patients.In addition, we do not store any credit card information in the system. All financial transactions are processed by Razorpay and surgerysecondopinion securely using industry standard payment processing tools and encryption technologies.
In most cases, yes.
After you and your local doctor receive the second opinion, our clinician will contact you to answer any questions and discuss next steps. If you would like to schedule an in-person appointment, please alert our clinician at this time. Please note, the cost of your online second opinion cannot be applied to the bill for an in-person visit.
Surgerysecondopinion.com’s mission is to enable everyone in the world to achieve their best possible surgical results.There’s nothing worse than not being sure which illness you have or debating whether to undergo a serious procedure. Patients with “mystery illnesses” sometimes see multiple physicians over the course of several years. Geographically , it might not be possible for everyone to reach certain specialists.Even the best individual physicians make mistakes because even they are Humans. Surgerysecondopinion.com aims to change all of this.